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Heiko Gebauer
Simon Joncourt
Caroline Saul


Los servicios en las empresas orientadas a servicios se han convertido en un ámbito de investigación muy activo en el ámbito de los servicios. Los profesionales abogan por el desarrollo de servicios. El dominio de investigación sobre servicios en empresas orientadas a productos está abierto a una variedad de conceptualizaciones e interpretaciones, como oferta híbrida, oferta de soluciones, transición de productos a servicios, proveedores de sistemas, sistemas producto-servicio, servitización. En este artículo, se plantea el pasado, presente y futuro de la investigación en servicios en empresas orientadas a productos. Se analiza la forma en la que la literatura en servicios en esta empresas ha surgido e ido tomando forma, destacando los conceptos clave y describiendo líneas futuras de investigación.


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Article Details

Cómo citar
Gebauer, H., Joncourt, S., & Saul, C. (2016). SERVICIOS EN EMPRESAS ORIENTADAS A PRODUCTOS: PASADO, PRESENTE Y FUTURO. UCJC Business and Society Review (formerly Known As Universia Business Review), (49). Recuperado a partir de
Producción, Innovación y Tecnología
Biografía del autor/a

Heiko Gebauer, Eawag, Swiss Federal Institute of Aquatic Research

Group leader: Business Innovation

Simon Joncourt, Eawag, Swiss Federal Institute of Aquatic Research

Research assistant

Caroline Saul, Eawag, Swiss Federal Institute of Aquatic Research

PhD Candidate


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