Reverse logistics management in the Spanish firms: Towards practices of excellence

Abstract

This paper analyzes implementation of practices of Reverse Logistics in Spanish companies analyzing its current situation with the purpose of studying those practices that are significantly influencing management of activities of Reverse Logistics. The research was conducted with a multi-sectorial sample of Spanish companies and its results show the wide variety of activities of Reverse Logistics by sectors and an how are increasing the management of returns and investment in Reverse Logistics systems, especially in proactive companies.