BENEFICIOS DEL CERTIFICADO DE CALIDAD. UCJC Business and Society Review (formerly known as Universia Business Review), [S. l.], n. 50, 2016. DOI: 10.3232/UBR.2016.V13.N2.04. Disponível em: https://journals.ucjc.edu/ubr/article/view/1642. Acesso em: 12 oct. 2026.