CUANDO LOS PEQUEÑOS Y MEDIANOS DETALLISTAS OFRECEN SERVICIOS: ¿CUÁL ES LA PERCEPCIÓN DEL CLIENTE?. UCJC Business and Society Review (formerly known as Universia Business Review), [S. l.], n. 49, 2016. Disponível em: https://journals.ucjc.edu/ubr/article/view/1723. Acesso em: 7 oct. 2026.