REPUTACIÓN BANCARIA DURANTE LA CRISIS ECONÓMICA. COMPARACIÓN ENTRE LAS PRINCIPALES ENTIDADES FINANCIERAS DESDE LA PERSPECTIVA DEL CLIENTE. UCJC Business and Society Review (formerly known as Universia Business Review), [S. l.], v. 3, n. 43, 2014. Disponível em: https://journals.ucjc.edu/ubr/article/view/909. Acesso em: 23 oct. 2026.